First Level Managers 2.0 - Leading in the New Normal
EVENT #: 70110
How do you lead in a post-pandemic world? This course enables you to have the basic leadership knowledge and skills needed in the new normal
How do you lead in a post-pandemic world? How do you manage a remote staff and ensure productivity? Will my leadership skills still produce the same results as before? These questions and so much more will be discussed in this updated course built for new and upcoming leaders of organizations. First Level Managers 2.0 is designed to help you navigate in this uncharted environment and help you establish emergent practices to enable you to be successful.
This two-session course is ideal for supervisors, managers, and business leaders who need to reorient their leadership skills and understand the changes needed to be brought about by the new normal. It focuses on the operational and people aspects of managing organizations.
This course is delivered as an online classroom plus offline work to maximize learning without the need to be physically present.
At the end of this course, participants should be able to
-Describe what a leader is and the role of the leader
-Describe the challenges faced by leaders in this new normal
-Determine activities to overcome obstacles faced in this new normal
-Identify non-value adding activities that can be removed in the operations
-Determine the appropriate metrics that can be used in today’s operations
-Improve the level of communications to enable organizations to better succeed
Session 1 - Leading People in the New Normal
What is leadership again?
-The role of a Leader – V.A.E.
-Leadership is a circle
-Leadership styles and your leadership brand
Challenges in the new normal
-Volatility, Uncertainty, Complexity, and Ambiguity
-Remote working and Lack of visibility
-A higher dose of Empathy
-Creating Safe Spaces
-How to get people to follow you (Forms of Power)
-People Management Retrospective
Session 2 - Managing Operations
-Creating an atomic organizational structure
-Screw Productivity! Focus on the customer’s needs
-Essentials only. Remove non-value-adding activities.
-Online Activity – The remote workforce
-Measurement breeds behavior
-Essentials only. Remove non-value-adding measurements
-Focus on collaboration not competition
-Creating individual and team cadence
-Mimicking an office setting
-Establishing communication tools
-Communicating V.A.E. – your leadership mandate
-2 days (1 three-hour online session per day plus individual assignments)
-Participants must have stable access to the internet (preferably via DSL connection or better)
-Participants must have access to the internet through a desktop or laptop computer. The use of handheld devices such as mobile phones/tablets might impede the ability to participate effectively.
-Online Lecture and Discussion
This course is recommended for
-Supervisors and Managers
-High potential employees being earmarked for management positions
-Business Leaders who want to know how to lead in the new normal.